Terms & Conditions

About These Terms

On this platform, we work to offer a safe, fair and responsible gambling environment for casino games, Originals and sports betting. We operate as Rain Group LTD, registered in Anjouan, Union of Comoros, under company number 16077, holding licence ALSI-152406029-FI2 from the Government of the Autonomous Island of Anjouan. This is an international licence rather than a New Zealand one, so oversight of our games, payouts and player funds sits with that authority, and by using the platform you accept the rules below.

User Account

To play, you need to create an account and follow the terms that apply to it. You must be at least 18 years old to register, and only one account per person, household, device and IP address is allowed. You are responsible for providing accurate details and for keeping your login credentials, two-factor codes and backup codes secure without sharing them with anyone else, and we do not take responsibility for accounts accessed through leaked credentials.

Deposits and Withdrawals

All deposits must come from a wallet, payment system or card registered in your own name, and funds sent through an unsupported coin or network are lost permanently. Every deposit must be wagered at least once before it can be withdrawn, and no withdrawal commission applies after that. Withdrawals go back to the payment method used for the deposit, the minimum amount per request is shown in the cashier, and a full balance can be withdrawn only when the account is being closed. Chargebacks lead to account termination and forfeiture of the balance.

Bonuses and Promotions

Each promotion has its own terms, and accepting a deposit bonus means agreeing to them. A first-deposit bonus is granted once, before the deposit is wagered or lost, and carries a rollover calculated on the deposit plus the bonus. While a rollover is active, bets are capped, withdrawals, vault transfers and tips in that currency are paused, and some high-RTP games are disabled. Bonus abuse, including multiple accounts created to claim an offer again, results in closure of all linked accounts.

Verification

We may request identity, address or source-of-funds documents at any time to comply with anti-money-laundering rules. Once requested, verification has to be completed within 72 hours; until then, payments, withdrawals and access to funds can be restricted. Submitting forged or edited documents leads to permanent closure and forfeiture of all funds.

Responsible Gambling

The platform provides tools that help you keep play under control. You can set direct loss limits, request self-exclusion for a chosen period and ask for permanent closure from the Responsible Gaming section of the account. Free and confidential help in New Zealand is provided by the Gambling Helpline on 0800 654 655, and the tools together with the full list of services are described on our responsible gambling page.

Privacy and Security

All personal data is handled in line with our Privacy Policy and GDPR standards. Your data is stored securely, used only to provide the service and meet legal obligations, and is not shared with third parties beyond identity verification and payment providers or what the law requires.

Restricted Use

Access is not allowed from the jurisdictions listed in the Restricted Use section of these Terms, and it is your responsibility to know whether online gambling is legal where you live. New Zealand is not among the restricted jurisdictions, and under the Gambling Act 2003 residents may play on sites based overseas, while running an online casino from within the country is not permitted. Using a VPN, proxy or other tools to hide your location breaches these terms, and we cannot guarantee withdrawals or refunds on accounts that violate this rule.

Disputes and Complaints

If you have questions or complaints, contact our customer support through live chat or at support@rainbet-login.net. We aim to resolve matters directly, and if something cannot be resolved internally, you can turn to the licensing authority named in the footer of the site.

Changes to These Terms

These terms may be updated to reflect changes in legislation or platform functionality. The version shown here applies until a new one is published, and continued use of the site after a change means you accept the updated terms.