Privacy Policy
This page contains information about how we value your privacy, what personal data our platform collects and how you can control it. By using the site, you agree to the practices described here, so we recommend reading them before continuing.
Introduction
This document explains how personal information and cookies are handled across the platform. Privacy and data security are fundamental principles of our work, and the goal of this policy is to give every player a clear picture of what data is collected, how it is used and how it can be corrected or deleted.
Information We Collect
Only the data needed to run the account, meet legal duties and keep the service secure is collected. The following categories may apply:
- Personal details such as email address, first and last name, date of birth, phone number and postal address.
- Transaction details related to deposits, withdrawals, bonuses and wallet addresses used for payments.
- Verification documents, including a passport or national ID card and proof of address, when a check is requested.
- Technical data such as IP address, browser type, operating system, device identifiers and referring or exit pages.
Card numbers are never stored on our servers. Card deposits are handled by third-party payment processors, and we only receive the approval and authorisation result from the card issuer.
How We Use Your Data
Collected information is used strictly for operational, legal and security purposes:
- To open and maintain your account and process deposits, bets and withdrawals.
- To verify identity, screen for politically exposed persons and adverse media, and prevent fraud and money laundering.
- To comply with the licensing requirements of Anjouan and applicable anti-money-laundering rules.
- To send account updates, security notices and, with your consent, information about promotions.
Data is never sold to third parties. Identity checks are performed by Sumsub, blockchain screening by Elliptic, and payments by licensed payment providers, each of which processes data under contracts that require GDPR-level protection.
Cookies and Tracking Technologies
Cookies are small text files stored on your device to help the website function. They keep your session active, save your preferences and let us measure site performance. We use three categories:
- Essential cookies, needed for login, security checks and platform stability.
- Analytics cookies, used for anonymous performance tracking and improvements.
- Preference cookies, which save your language, region and display settings.
You can disable cookies through your browser settings at any time, but login and some account functions may stop working without the essential ones.
Data Retention and Security
All data is protected with encryption, restricted staff access and secure storage. Personal information is retained for as long as the account exists and afterwards only for the period required by anti-money-laundering and licensing rules, after which it is deleted or anonymised.
Your Rights
In line with the Privacy Act 1988 and the Australian Privacy Principles, you have the right to:
- Access and review the data stored about you.
- Request correction or deletion of your personal information.
- Withdraw consent for marketing communications at any time.
- Submit a complaint to the Office of the Australian Information Commissioner.
Requests are accepted only from the email address linked to your account and can be sent to support@rainbet-login.net.
Updates to This Policy
This policy may be updated to reflect changes in legal frameworks or internal processes. The most recent version is always published on this page, and continued use of the site after a change means you accept the updated policy.
Contact Information
Questions or concerns regarding data protection, privacy or cookie use can be addressed to our support team through live chat or by email at the address given above. The platform operates with full transparency and keeps a balance between technology, security and player trust.
